Data Analytics Manager

Data Analytics Manager

The Role

We are looking for an ambitious and analytically minded Data Analytics Manager to lead the development of a best-in-class data and reporting capability across the Group. Reporting to the Finance Director, you will work closely with the Sales & Marketing Director, Rooms Director, Executive Team and senior stakeholders across the business. Your focus will be on transforming complex data into clear, actionable insight that supports both day-to-day trading and long-term decision making. This is a high-impact role within a private equity–backed growth business, offering the opportunity to shape how data is used across the organisation and to influence strategic outcomes.

The role is based at our Head Office in Teddington, conveniently located next to the station.

Key Responsibilities- Data Analytics Manager
Data Strategy & Architecture

Build and own a scalable data framework integrating multiple internal and external data sources
Manage and enhance data pipelines into Snowflake using Matillion or equivalent tools
Ensure data accuracy, integrity and consistency across systems

Reporting & Insight

Develop and maintain senior-level Tableau dashboards covering sales, marketing and digital performance
Translate complex data into clear, concise insight for the Executive Team
Deliver regular analysis on trends, risks and opportunities across the business

Business Partnering

Partner with senior stakeholders across Operations, Sales & Marketing, Rooms and Finance
Support data-led decision making through intuitive tools, insight and guidance
Provide timely analysis to support campaigns, new site openings and commercial initiatives

Leadership

Lead and develop one direct report
Foster a culture of curiosity, collaboration and continuous improvement

Innovation & Governance

Identify opportunities to improve reporting sophistication, automation and predictive insight
Own data governance processes, documentation and definitions

Data Analytics Manager: About You

Proven experience delivering marketing and sales reporting in a consumer-led business
Strong expertise in Snowflake, SQL, ETL workflows and data transformation
Advanced Tableau skills with experience building senior stakeholder dashboards
Confident working with digital platforms (Meta, Google, GA4) and CRM, loyalty, EPOS or PMS data
At least 3 years’ experience in a Data Analytics role
Strong academic background with a high level of numerical ability, having achieved a minimum of a 2:1 at University in a Science or Mathematical subject
Excellent attention to detail with the ability to simplify complex data
Curious, proactive and comfortable working with ambiguity
Experience in hospitality or multi-site environments is advantageous

Data Analytics Manager: What’s in it for you

Competitive salary
Head Office Bonus ( up to 10% of salary )
The Pantry – 100s of retailers and experience discounts through Reward Gateway
50% off food in all Heartwood Collection sites
Friends and Family discount of 20% off food at all Heartwood Collection sites
Discounted Rooms at our Inns
Enhanced Maternity & Paternity package
25 days of holiday plus bank holidays
Additional holiday- option to buy an extra 5 days holiday per year
Refer a Friend Bonus up to £1500
A thoughtful gift to celebrate your birthday
Employee Assistance Program with Hospitality Action
Cycle to Work Scheme
Instant access to pay you have already earned through EarlyPay

About Heartwood Collection

Heartwood Collection is one of the UK’s fastest-growing premium casual dining groups, home to the award-winning Brasserie Blanc and Heartwood Inns brands. Backed by Alchemy Partners since 2022, we operate 50 sites today and are on an ambitious growth journey, including a rapidly expanding rooms business set to exceed 300 bedrooms by 2026.

We are proud of our family culture, collaborative spirit and appetite for growth. This is an exciting time to join a business where data plays a critical role in shaping commercial success and long-term strategy