Payroll Administrator

Payroll Administrator
Heartwood Collection is home to two award-winning hospitality brands, Heartwood Inns and Brasserie Blanc, and is one of the most exciting growth stories in the UK hospitality sector. With ambitious expansion plans and a people-first culture, we are looking for a detail-focused and proactive Payroll Administrator to join our Head Office team in Teddington.
Payroll Administrator - The Role
As Payroll Administrator, you will play a key role in ensuring our teams across Head Office and our sites are paid accurately and on time. Working closely with the Payroll Manager, Finance, People Team and Operations teams, you will support the smooth day-to-day running of payroll and tronc administration across the business.

This is a fantastic opportunity for someone with payroll experience who enjoys working in a fast-paced, collaborative environment and wants to grow within a successful and expanding company.

Payroll Administrator- Area of Responsibilities
Payroll Administration

Supporting the accurate and timely processing of payroll for Head Office and site based team members.
Assisting with payroll changes, including starters, leavers, salary changes, holiday pay, statutory payments and deductions.
Supporting payroll checks and reconciliations to ensure accuracy prior to submission.
Acting as a first point of contact for payroll related queries from site and Head Office teams.
Assisting with maintaining accurate payroll records and supporting documentation.

Tronc Administration

Supporting the administration of tronc in line with scheme guidance.
Liaising with sites to respond to tronc related queries.
Assisting with maintaining accurate tronc records and documentation.

Payroll Systems and Compliance

Maintaining accurate information across payroll and HR systems.
Supporting HMRC, pension, and other payroll related administration as required.
Ensuring payroll data is handled confidentially and in line with company policies and relevant legislation.
Assisting the Payroll Manager in ensuring payroll processes are completed accurately and within agreed deadlines.

Team and Business Support

Building strong working relationships across Finance, the People team, Operations and our sites.
Working closely with the Payroll Manager to support the smooth running of the payroll function.
Supporting the wider Finance team with ad hoc administration and analysis where required.

Continuous Improvement

Supporting improvements to payroll administration processes and ways of working.
Identifying opportunities to improve accuracy, efficiency, service levels and team member experience.

Payroll Administrator - About You

Minimum two years of payroll experience
Personable and approachable with a positive and collaborative approach
Strong communication skills with the ability to build effective working relationships across the business
Highly organised with strong attention to detail and accuracy
Able to handle confidential information with professionalism and discretion
Comfortable working both independently and as part of a team
Able to manage multiple priorities and work to deadlines in a fast paced environment
Proactive and willing to support the wider team where needed
Motivated to learn, develop, and continuously improve ways of working

Payroll Administrator - What's on Offer

Competitive salary plus eligibility for Head Office bonus
Laptop and Mobile Phone
The Pantry – 100’s of retailers and experience discounts through Reward Gateway
50% off food at all Heartwood Collection Sites
Friends and Family discount of 20% off food at all Heartwood Collection Sites
Discount room rates in our Inns
Enhanced Maternity & Paternity package
25 days of holiday
Additional holiday- option to buy an extra 5 days holiday per year
A thoughtful gift to celebrate your birthday
Employee Assistance Program with Hospitality Action
Cycle to Work Scheme
Instant access to pay you have already earned through EarlyPay

Why Join Heartwood Collection?
This is an exciting opportunity to join one of the UK’s fastest growing hospitality businesses, working within a collaborative and supportive Head Office environment. At Heartwood Collection, you’ll be part of a people-focused company that genuinely values its teams, with the chance to develop and grow your career alongside award-winning hospitality brands.