Senior Internal Communications Partner

About the Role
At Barchester Healthcare, we believe great communication creates great workplaces. Clear, engaging and purposeful communication helps our people feel informed, connected and inspired and we're looking for a creative, strategic communicator to help us take that even further.

We're seeking a Senior Internal Communications Partner to shape and deliver impactful communications that support business priorities, drive engagement and strengthen the employee experience across our organisation.

This is a fantastic opportunity for an experienced communications professional who thrives in a fast-paced environment, loves building strong relationships, and knows how to turn complex messages into compelling stories that resonate with people.

Working closely with senior stakeholders across the business, you'll lead strategic internal communications initiatives, support transformation and change programmes, and help evolve our Internal Communications function to ensure our channels, campaigns and communications activities deliver measurable value.

What You'll Be Doing

Strategic Partnering & Stakeholder Engagement

Build trusted relationships with stakeholders across the business, developing a strong understanding of their priorities, challenges and communication needs

Act as a strategic internal communications advisor, providing expert guidance on communication planning, messaging and delivery

Support business transformation, operational improvement and change initiatives through effective engagement and communication strategies

Internal Communications & Campaign Delivery

Lead the development and delivery of engaging internal communications campaigns, content and projects

Create high-quality written communications that are clear, compelling, accurate and aligned to Barchester Healthcare's tone of voice

Continuous Improvement & Insight

Support proactive communications planning through content calendars and channel strategies

Measure and evaluate communication effectiveness using analytics, feedback and employee insight

Produce reports and recommendations that demonstrate impact and identify opportunities for improvement

Drive enhancements to internal communications processes, channels and team ways of working

Lead and contribute to communications improvement and change project

About You

You're a creative and confident communications professional who combines strategic thinking with excellent execution. You're comfortable working with senior stakeholders, managing multiple projects, and delivering communications that engage, inform and inspire.

Essential Skills & Experience

Proven experience delivering strategic internal communications within a large or complex organisation

Strong stakeholder management and influencing skills

Exceptional written and verbal communication abilities

Excellent copywriting and content creation skills

Strong organisational and planning capabilities with the ability to manage multiple priorities effectively

A proactive, adaptable and solutions-focused mindset

Excellent relationship-building skills with the ability to establish credibility quickly

Experience measuring communication effectiveness and using insight to improve outcomes

Ability to manage multiple stakeholder relationships simultaneously

Experience supporting organisational change and transformation programmes